Repairs and leaks

Water leak or flood

Call management right away. The business-hours and after-hours numbers are on the Emergency page. If there is a fire, call 911 first.

What owners maintain

Exhibit H of the CC&Rs lists what owners maintain, repair and replace, at their own cost:

• Inside your home: interior doors, walls, ceilings, floors and floor coverings, cabinets, fixtures, appliances, outlets and switches, toilets, smoke detectors, and washing machine hoses.
• Systems: pipes, the water heater, plumbing fixtures, the furnace, ducts, wiring and breakers inside your home or serving only your home.
• Entry door: the handle, the lock, the kick plate, and touch-up paint. Not the owner’s job: weatherproofing the outside of the door, or its structure and frame.
• Windows and glass doors: the glass and the locks. Not the owner’s job: the frames, weather stripping, caulking and sheathing.
• Garage: the inside, including the inside of the garage door and its hardware. Not the owner’s job: weatherproofing the outside of the door, or its structure.
• Deck: the deck surface and membrane, lights, drains, outlets, hose bibs and plants. Sweep the deck regularly.
• Storage unit: the inside, and the inside of its door.

Exhibit H does not say who handles the parts that are not the owner’s job. Ask management. For phone wiring, and for heating and air conditioning, including units on the roof, use a licensed, insured and bonded vendor.

Water damage

The Water Loss Incident Policy, adopted April 12, 2023, says:

• The owner repairs damage inside their home, such as floors, counters, cabinets, light fixtures and belongings, whatever the source of the water, unless the Association was grossly negligent.
• The Association repairs leaks that start in the common area.
• The owner’s or tenant’s own insurance is the first policy for a claim. Talk to your insurance agent about your coverage.
• If your home is empty, check it at least once a month.

Pests

The Association’s pest control treats only the ground next to the buildings, from April to October. Owners handle pests inside their homes, garages, storage units and balconies, even when the pests came from a common area.

Drains

Clogged drains are costly, and the cost can fall on you.

• Kitchen sink: no meat fat, cooking oil, butter, food scraps, coffee grounds, eggshells, or fruit and vegetable peels and seeds. Let fat cool and harden, then put it in the garbage. Use a fine mesh strainer.
• Toilet: no wet wipes, facial tissue, dental floss, cotton swabs, cotton balls, diapers, paper towels or feminine hygiene products.
• Any drain: no hair, soil or sand.