Moving in and out

Steps

1. Get the Move-In/Out and Deliveries Policy and its application form from the owner portal.
2. At least 7 business days before the move, send the completed form to management. Management contacts the moving coordinator for you.
3. At least 7 days before the move, pay the $500 damage deposit by check or money order.
4. At least 5 business days before the move, send your mover’s certificate of insurance, with at least $1,000,000 of coverage. Without it, the move cannot take place. Management asks for the form and the certificate in one email.
5. On moving day, the coordinator checks the route before and after the move and photographs any damage. In the Flats, the elevator pads must be used.
6. Management refunds the deposit within 20 working days, minus the cost of any repairs.

The moving coordinator charges a fee. The documents give different amounts, so ask management for the current fee.

On moving day

• Move only from 9 a.m. to 5 p.m., and never on a major holiday.
• The owner is responsible for the movers.
• Never leave a door propped open without someone there.
• Never move large items through a balcony or a window.
• Flatten moving boxes and take them to the recycling area.
• Flats elevator: the door is 42 in. wide and 84 in. high. Inside, the elevator is 81 in. wide, 89 in. high and 50 in. deep.

Large deliveries

Book any delivery over 70 lb, or one that needs two people to carry, with management at least 2 business days ahead.

Renting your home

• A lease must be in writing and for at least 30 days.
• Register your tenant with management on the Tenant Registration Form.
• Give your tenant a copy of the governing documents when they move in, and a copy of the moving procedures.